Privacy Policy

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our Site:

• Account & contact details: name, email, phone/WhatsApp, and shipping address when you place an order.
• Order information: products purchased, payment method, and transaction history.
• Affiliate & creator data: referral codes, commission preferences, and payout handles if you participate in our programs.
• Technical data: IP address, browser type, device information, and usage data collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery.
• Communicate with you about your orders, account, and customer support requests.
• Administer our affiliate and creator programs, including commission tracking and payouts.
• Improve our Site, products, and services through analytics and feedback.
• Send promotional and marketing communications where you have opted in (you may unsubscribe at any time).
• Detect, prevent, and address fraud, unauthorized transactions, and violations of our policies.

3. How We Share Your Information

We do not sell your personal information. We may share your information with: (a) service providers who help us operate our business (e.g., payment processors, shipping carriers, email providers) under appropriate confidentiality obligations; (b) legal authorities when required by law or to protect our rights and safety; and (c) successors in the event of a merger, acquisition, or asset sale.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings, but disabling them may limit Site functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to legal retention requirements.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal exceptions).
• Opt out of marketing communications at any time.
• Object to or restrict certain processing of your data.

To exercise any of these rights, contact us at info@pfwholdings.com.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. By using our Site, you consent to such transfers, subject to applicable data protection laws.

9. Children’s Privacy

Our Site and products are not intended for individuals under 21 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us for prompt deletion.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Changes are effective immediately upon posting. Your continued use of the Site after any change constitutes acceptance of the revised policy.

12. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at info@pfwholdings.com.